Privacy Policy

Last updated: November 9, 2026

This policy explains, in plain terms, what personal data we receive from you, what we use it for and who we share it with. The data controller is Experience Designer by Ari Garduno. We do not sell your data, and we only ask for what we need to design and organize your trip.

1. What data we receive

Contact details: your name, email, phone number and the message you send us through the form, on WhatsApp or by email.
Data to organize your trip: your full name as it appears on your passport, date of birth, nationality, passport number, travel preferences and, if you choose to share them, dietary or medical requirements we should take into account.
Payment data: it is processed by the relevant payment provider. We do not store full card numbers.

Passport data, date of birth and medical or dietary data are requested once you book, and your consent is recorded in writing in the contract and in the release-of-liability form you sign for each trip. This policy does not replace those documents.

2. Minors

If you travel with children or teenagers, we need their basic details: name, date of birth and passport. They are provided by their mother, father or guardian. Depending on the destination and the family situation (for example, if only one parent is traveling or custody is shared), we may ask for additional documentation, such as travel consent letters. This data is used only for the trip.

3. What we use your data for

Designing your itinerary and answering your questions.
Making reservations for flights, lodging, transfers, tours, restaurants and tickets.
Handling procedures you ask us to take care of, such as visas.
Communicating with you before, during and after the trip.
Meeting legal and tax obligations.

4. Who we share it with

Only with the providers that deliver a direct service on your trip and need that data to do so: airlines, hotels, local tour operators, transportation companies and payment processors. We share only what is essential for each service.

Your itinerary lives on our own platform, with no third parties in between. We do not sell or hand over your data for other companies’ advertising. We may disclose information if a competent authority requires it under the law.

5. Cookies and analytics

When you enter the site you will see a cookie notice where you can accept or reject them. We use Google Analytics, Google Tag Manager and Meta Pixel to measure how many people visit the site, which pages they read and how our ads perform. These tools receive basic data, such as pages viewed, device type and approximate country. We do not use them to identify you or to sell information. You can also adjust cookies from your browser; if you disable them, some parts of the site may not work well.

6. How long we keep your data

We keep it for as long as it is needed for your trip. When the trip ends, we delete it, except for what the law requires us to keep, such as tax records.

7. Your rights

You may ask at any time for access to your data, its correction or deletion, object to its use or withdraw your consent. If you live in Mexico, these rights are recognized in the Federal Law on Protection of Personal Data Held by Private Parties. If you live in California, they are recognized by that state’s privacy law. Write to us at [email protected] or on WhatsApp at +1 (619) 451-2293 and we will reply. We may ask you to confirm your identity.

8. Security

We protect your data with reasonable technical and administrative measures. No system on the internet is completely invulnerable, but we take care of what you entrust to us.